Privacy Policy

MySmile Dental Care ("we," "us," or "our") is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you interact with our website at mysmiledentalcare.com, our social media pages, or our online forms, including lead forms on Facebook and Instagram.

We are a general and cosmetic dentistry practice located at 5568 E Santa Ana Canyon Rd, Anaheim Hills, CA 92807. This policy applies to marketing and contact information only. If you become a patient, your protected health information (PHI) is governed by our separate HIPAA Notice of Privacy Practices, which you will receive at your first visit.

Information We Collect

We collect the following personal information when you fill out a contact form on our website, submit a lead form through Facebook or Instagram, or contact us directly:

• Name (first and last)
• Phone number
• Email address

When you submit a lead form through Facebook or Instagram, this information may be pre-populated from your social media profile. You have the opportunity to review and edit this information before submitting the form.

How We Use Your Information

We use the personal information you provide for the following purposes:

• To contact you about scheduling a dental appointment
• To send appointment reminders and follow-up communications
• To respond to your questions or requests about our services
• To provide information about promotions or specials you have expressed interest in, such as our New Patient Special

Sharing Your Information

We do not sell your personal information to anyone. We do not share your information with third parties for their own marketing purposes.

We may share your information only in the following limited circumstances:

• Practice operations: With our practice management software and appointment scheduling tools, solely for the purpose of managing your appointment and communications
• Legal requirements: When required by law, court order, or governmental regulation

Facebook and Instagram Lead Forms

When you submit your information through a lead form on Facebook or Instagram, your data is transmitted to us through Meta's platform. We receive your name, phone number, and email address solely for the purpose of contacting you to schedule a dental appointment.

Information you submit through Meta's lead forms is also subject to Meta's Privacy Policy. We encourage you to review their policy to understand how Meta handles your data on their platform.

Health Information (HIPAA)

This privacy policy covers only the marketing and contact information described above. It does not cover your protected health information (PHI).

Once you become a patient of MySmile Dental Care, your dental records, treatment information, and other health-related data are protected under the Health Insurance Portability and Accountability Act (HIPAA). You will receive our HIPAA Notice of Privacy Practices at your first appointment, which explains how your health information is used and protected.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to know: You can request details about what personal information we have collected about you and how we use it
• Right to delete: You can request that we delete the personal information we have collected from you
• Right to opt out of sale: We do not sell your personal information, so this right does not apply. However, you may still submit a request for confirmation
• Right to non-discrimination: We will not treat you differently for exercising any of your privacy rights

To exercise any of these rights, contact us using the information at the bottom of this page. We will respond to verifiable requests within 45 days.

Data Retention

We retain your contact information for a reasonable period to follow up on your inquiry and schedule your appointment. If you do not become a patient, we will delete your contact information upon your request. You can request deletion at any time by contacting us using the information below.

Website Analytics

Our website uses analytics tools to understand how visitors use our site. These tools may collect information such as your IP address, browser type, pages visited, and time spent on the site. This data is used to improve our website and is not linked to your personal identity.

Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or want to exercise your privacy rights, you can reach us at: